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Terms and Conditions

We need to talk about the terms under which we can work together. It is important to me to be clear and to avoid disappointment.

Fees

Fees are charged according to our fee schedule and are payable at the time of appointment by Credit Card or cash.

Non-attendance Policy

If, for some reason, you need to cancel or reschedule an appointment, the full session fee is payable, if you cancel on the business day before the appointment (Monday to Saturday 9am-5pm) because the time has been set aside for you. Some may not understand that we charge when we do not provide service. However, it is the holding of the space and time for you that justifies the fee. For this reason, the cancellation fee applies irrespective of the reason (including illness or other unforeseen reasons).

Cancellations, rescheduling appointments, and any arrangements are to be made by phone only during business hours (Monday to Friday 9am-5pm).

Please do not email or text, as we at times get flooded with emails and texts.

Cancellation fees are payable at the time of cancellation and are charged to the credit card nominated below Please note that Medicare or other health fund rebates do not apply.

Workshop registrations

Your registration is binding, that means you commit to paying the fee at the time of booking but no later than a fortnight prior to the workshop. Registration is not confirmed until payment has been received. If for some reason you cannot attend and need to cancel, you agree to the following: For cancellations received in writing more than two weeks prior to the event, you will be refunded the money you paid minus a $75 admin fee. No refund can be made for cancellations received less than a fortnight prior to the event but registration is transferable.

Court reports

Frank Breuer currently does not prepare court reports.