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Terms and Conditions

Fees

Fees are payable at the time of appointment by EFTPOS, Credit Card or cash.

Non-attendance Policy (Individual and couples consultations)

If, for some reason, you need to cancel or reschedule an appointment, the full session fee is payable, if you cancel on the business day before the appointment (Monday to Saturday 9am-5pm) because the time has been set aside for you. The cancellation fee applies irrespective of the reason (including illness or other unforeseen reasons). Cancellations, rescheduling appointments and any arrangements are to be made be phone only during business hours (Monday to Friday 9am-5pm).

Cancellation fees are payable at the time of cancellation and are charged to the credit card nominated below Please note that Medicare or other health fund rebates do not apply.

When we book an appointment for you, we reserve that time specifically for you. Your psychologist can see only a limited amount of clients per day. If you reschedule or cancel an appointment, we reserve the right to charge a fee as that appointment has not been available to anyone else.

Workshop registrations

Your registration is binding, that means you commit to paying the fee at the time of booking but no later than a fortnight prior to the workshop. Registration is not confirmed until payment has been received. If for some reason you cannot attend and need to cancel, you agree to the following: For cancellations received in writing more than two weeks prior to the event, you will be refunded the money you paid minus a $75 admin fee. No refund can be made for cancellations received less than a fortnight prior to the event but registration is transferrable.

Court reports

Frank Breuer currently does not prepare court reports.